Frequently Asked Questions
Everything you need to know about your new favorite pairs.
What materials are Pairs Socks made from?
We prioritize comfort and durability by using a premium blend of combed cotton, moisture-wicking nylon, and a touch of spandex for the perfect stretch.
How long does shipping usually take?
Orders are typically processed within 24 hours. Domestic shipping takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for unworn and unwashed socks in their original packaging. For hygiene reasons, we cannot accept returns on socks that have been tried on.
How should I care for my socks to ensure they last?
To maintain the vibrancy and elasticity of your Pairs, we recommend machine washing them inside out on a cold cycle and tumble drying on low or air drying.
Do you offer bulk discounts or subscription boxes?
Yes! We offer tiered discounts for bulk orders of 10 pairs or more, and our monthly subscription box allows you to receive fresh designs at a discounted rate.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.